Service Level Agreement

Traded Behaviour Support Service: GHIST (Golden Hill Short Stay School) and OST (Stepping Stones Short Stay School)

From 1st April, 2019 the Inclusion Support Service at Golden Hill and Stepping Stones (short stay) Schools will become an entirely Traded Service, receiving no funding from the Local Authority.  Mainstream Schools wishing to access behaviour support will be required to buy support services directly from their chosen short stay school.  

Golden Hill will offer support for mainstream schools in District 06, 07, 09 

Stepping Stones will offer support for mainstream schools in District 01, 02 and 04. 

The Traded Service Offer to Mainstream Schools

Schools wishing to access support for either Golden Hill or Stepping Stones will be asked to purchase the Universal Support Offer from the appropriate short stay school in their district. The Universal Support Offer will be a base requirement to ensure the Inclusion teams can continue to provide a service to schools and will be similar to the Service Level Agreements mainstream schools enter into with other Local Authority services such as Safeguarding, Legal Services and Health and Safety teams. 

Universal Support Offer:  
What will mainstream schools get?
•       Access to the Short Stay School’s Telephone Advice and Support
Service:-ensuring prompt advice and guidance regarding pupil
behaviour. 
•       Access to Behaviour Surgeries held twice termly at the Short Stay
School (booked in advance) 
•      Signposting to other relevant professional services / advice etc. 
•      Option to purchase the Silver and Gold Support Packages from the
Short Stay Schools at any time through the financial year.

How often can mainstream schools access the above?
•       As many times as required throughout the financial year (April
2019- March 2020)
 
In addition to the above, the Universal Support Offer also guarantees a 10% discount applied to the purchase of any Short Stay School

Training Package
Schools who purchase this Offer by 31st March 2019 :- £500
Schools who purchase after 31st March 2019:- £750

Schools who have purchased the Universal Offer will be able to purchase the Silver and Gold Support Packages at any time during the financial year.  Both packages have been designed to give mainstream schools the greatest level of flexibility regarding the inclusion support they require.

The Silver Package:  
What will mainstream schools get?
 
•       A Short Stay School Co-ordinator to Action Plan the schools inclusion
support requirements including how the 12 hours will be spent.
•       12 hours of Short Stay School Specialist Support.
 
For example a school may wish to use this time to have a pupil observation, assessment of behaviour difficulties and a full report (6 hours) plus 6 hours of direct pupil support.
 
Another example would be a school wishing to have an observation of a cohort/ class of pupils, a written report, support meeting (6 hours) plus 6 hours of whole class support.
 
Please see the Menu of Support to Schools Appendix for a full list of possible direct work options for mainstream schools to select from.
Silver Package Cost:- £900  
The Gold Package What will mainstream schools get?
 
•   A Short Stay School Co-ordinator to Action Plan the schools inclusion
support requirements including how the 24 hours will be spent.
•   24 hours of Short Stay School Specialist Support.
 
Please see the Menu of Support to Schools Appendix for a full list of possible direct work options for mainstream schools to select from
Gold Package Cost:-£1,700